• That is the same with me. I have the iphone 5c and every time I try to download a free app that I have never downloaded before it says unable to purchase even though it's free and it just keeps showing that is is downloading even though it's not.
• If you can’t download or update apps, or if apps get stuck If apps don't load or update on your iPhone, iPad, or iPod touch, learn what to do. If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.

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If you can't update apps, start by checking that you're using the right Apple ID. When you download an app, it is tied to the Apple ID you used when you downloaded it. That means that to use the app on your iPhone, you need to be logged into that original Apple ID.

Solution1:: Force Restart

iPhone 6 and earlier

Press and hold the Home Button and Power Button (Sleep/Wake) until the Apple Logo Appears.

iPhone 7 & 7 Plus

Press and hold the Side Button and Volume Down Button until the Apple Logo appears.

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iPhone 8, 8 Plus, & X

1. Press the Volume Up Button and release it.
2. Press the Volume Down Button and release it.
3. Press and hold the Side Button until the Apple Logo appears.

Note: Don’t press “Volume Up” and “Volume Down” at the same time.

Solution 2: Sign Out and Sign Back into the App Store

This method may have solved your problem. Try to sign out and sign back in App Store.

1. Launch “Settings” -> “iTunes & App Store”.
2. Tap “Apple ID” -> “Sign Out”.
3. After few seconds, sign in back.

Solution 3: Check Restriction For Installing Apps

Make sure that the restrictions on your Settings are disabled. If it is enabled, then you can’t install any apps.

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1. Launch “Settings” -> “General” -> “Restrictions”.
2. Then enter your passcode and check Installing apps.
3. Finally, turn on “Installing Apps”.

Solution 4: Check Airplane Mode

If the Airplane Mode is turned on, your device won’t be connected to its cellular or Wi-Fi network. Therefore, you can’t download or install any apps.

1. Launch “Settings” -> check “Airplane Mode”. If it turned on, you just turn off it.
2. Another way is to check is, open control center and check here.

Solution 5: Manage Storage

Sometimes, lack of storage on your device might not let you download any Apps on your iPhone or iPad. Make sure that your device has free space to download/install apps.

1. Launch “Settings” -> “General” -> “About” -> “Available Storage”.
2. Then check how much free space your device occupied. If too high, delete some unwanted apps, songs, and photos.

Solution 6: Change Date and Time Automatically

Sometimes, the date and Time Settings can affect your app downloading feature. Change the date and time to set automatically.

1. Launch “Settings”.
2. Click “General” -> “Date & Time” -> toggle on “Set Automatically”.

Solution 7: Renew Lease

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1. Launch “Settings” -> “Wi-Fi”.
2. Find your Wi-Fi Network and tap (i) icon which is next to it.
3. Finally, tap on “Renew lease”.

Solution 8: Restore your iPhone in DFU/Recovery Mode

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Before doing it, backup your iPhone. Because this action may erase all data from your device.

1. Connect your iPhone to Mac/Computer via Lightning (USB) cable.
2. Open iTunes on PC/Computer.
3. Make sure that iTunes is updated to the latest version.
4. Then Force Restart your iPhone
5. Don’t leave Buttons after seeing the Apple Logo. Keep holding it until Recovery Mode screen (iTunes screen) appears.
6. Select “Update” or “Restore” in the pop-up box. If you select “Update”, iTunes will try to reinstall iOS without deleting your data. Wait until the process is finished.
7. Then Force Restart your iPhone.

Note: If it doesn’t work out, select “Restore” instead of “Update”.

We hope those above solutions solved your problem. If you have any doubt regarding this article, tell us through your comments.